{"id":761,"date":"2012-10-02T03:14:41","date_gmt":"2012-10-02T03:14:41","guid":{"rendered":"http:\/\/www.defensoria.se.def.br\/?page_id=761"},"modified":"2026-02-27T09:56:46","modified_gmt":"2026-02-27T12:56:46","slug":"consumidor","status":"publish","type":"page","link":"https:\/\/www.defensoria.se.def.br\/?page_id=761","title":{"rendered":"N\u00facleo do Consumidor"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-x-large-font-size\"><span style=\"color: #007749;\"><strong>N\u00facleo Especializado na Defesa dos Direitos do Consumidor &#8211;&nbsp;NUDECON<\/strong><\/span><\/h1>\n\n\n\n<p class=\"has-text-align-center\">&nbsp;Resolu\u00e7\u00e3o n\u00ba 005\/2010<\/p>\n\n\n\n<p><span style=\"color: #2e2e2e;\">&nbsp;<\/span><strong><span style=\"color: #007749;\">DIRETOR:<\/span>&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-heading\"><strong>Dr. Orlando Sampaio De Almeida Monteiro Da Silva<\/strong> &#8211; Port. 063\/17 &#8211; Port. n\u00ba 657\/2024 <br>Membro Titular desta Institui\u00e7\u00e3o no Conselho Municipal de Defesa do Consumidor &#8211; Bi\u00eanio 2024\/2026<\/p>\n\n\n\n<p class=\"wp-block-heading\"><\/p>\n\n\n\n<p><span style=\"color: #007749;\"><strong>MEMBROS:&nbsp;<\/strong><\/span> &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-heading\">Dra. Augusta Monte Alegre Bezerra De Andrade Lima &#8211; Port. 062\/2014<\/p>\n\n\n\n<p class=\"wp-block-heading\">Dra. Elizabete Meneses Luduvice &#8211; Port. 062\/2017<\/p>\n\n\n\n<p class=\"wp-block-heading\">Dr.\u00a0Matheus Pacheco Franco &#8211; Port. 106\/2024 &#8211; Port. n\u00ba 658\/2024 <br>Atuando como membro Suplente desta Institui\u00e7\u00e3o do Conselho Municipal de Defesa do Consumidor &#8211; Bi\u00eanio 2024\/2026<\/p>\n\n\n\n<p class=\"wp-block-heading\"><\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"color: #007749;\"><strong>ATRIBUI\u00c7\u00c3O:<\/strong> &nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\">O N\u00facleo Especializado na Defesa dos Direitos do Consumidor (NUDECON) da Defensoria P\u00fablica do Estado de Sergipe \u00e9 respons\u00e1vel pela assist\u00eancia jur\u00eddica dos consumidores hipossuficientes. Compete ao NUDECON o exerc\u00edcio das atribui\u00e7\u00f5es institucionais da Defensoria P\u00fablica, previstas no art. 4\u00ba, inciso VIII, da Lei Complementar n\u00ba 80\/1994 e no art. 28, inciso XXVI, da Lei Complementar Estadual n\u00ba 183\/2010.<\/p>\n\n\n\n<p class=\"wp-block-heading\">O NUDECON viabiliza o acesso do consumidor \u00e0 justi\u00e7a, mediante orienta\u00e7\u00f5es jur\u00eddicas e a\u00e7\u00f5es judiciais no \u00e2mbito do direito do consumidor. Vale ressaltar que podem ser ajuizadas demandas individuais relativas \u00e0 negativa de plano de sa\u00fade, em casos de urg\u00eancia e emerg\u00eancia, bem como a\u00e7\u00f5es civis p\u00fablicas.<\/p>\n\n\n\n<p class=\"wp-block-heading\">As a\u00e7\u00f5es individuais e coletivas s\u00e3o ajuizadas na Central da Cidadania da Defensoria P\u00fablica do Estado de Sergipe, localizada na Travessa Jo\u00e3o Francisco da Silveira, n\u00ba 94, Centro, Aracaju\/SE, CEP: 49.010-360, telefone: (79)3205.3700.<\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"color: #007749;\"><strong>Documentos necess\u00e1rios para promover a\u00e7\u00f5es individuais em face de Planos de Sa\u00fade:<\/strong><\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\">* Relat\u00f3rio medico descritivo do quadro de sa\u00fade do(a) paciente, contendo o cadastro internacional de doen\u00e7as &#8211; CID e a relev\u00e2ncia da <span style=\"text-decoration: underline;\">urg\u00eancia<\/span> de forma&nbsp;<span style=\"text-decoration: underline;\">clara, precisa e fundamentada.<\/span> o relat\u00f3rio medico deve ser datado e conter o CRM do profissional;<\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">OBS: o relat\u00f3rio dever\u00e1 ser digitado<\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">* Em caso de prescri\u00e7\u00e3o de medicamentos n\u00e3o registrados na ANVISA, trazer justificativa m\u00e9dica detalhada;<\/span><br><span style=\"text-decoration: underline;\">* RG e CPF;<\/span><br><span style=\"text-decoration: underline;\">* Cart\u00e3o do plano de sa\u00fade;<\/span><br><span style=\"text-decoration: underline;\">* Contrato do plano de sa\u00fade;<\/span><br><span style=\"text-decoration: underline;\">* Documenta\u00e7\u00e3o do representante legal, caso haja;<\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">* Comprovante de resid\u00eancia atualizado, um dos tr\u00eas \u00faltimos meses;<\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">* Exames relacionados \u00e0 necessidade;<\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">* Guia de solicita\u00e7\u00e3o do procedimento a ser realizado;<\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\"><span style=\"text-decoration: underline;\">* Negativa fundamentada e por escrito do plano de sa\u00fade;<\/span><br><span style=\"text-decoration: underline;\">* Relato sobre a necessidade;<\/span><br><span style=\"text-decoration: underline;\">* Tr\u00eas or\u00e7amentos diferentes contendo dados banc\u00e1rios e CNPJ do prestador;<\/span><\/p>\n\n\n\n<p class=\"wp-block-heading\">* Tr\u00eas \u00faltimos comprovantes de pagamento do plano;<\/p>\n\n\n\n<p class=\"wp-block-heading\">* Tr\u00eas \u00faltimos comprovantes de pagamento do plano;<\/p>\n\n\n\n<p class=\"wp-block-heading\">* Outros documentos relacionados.<\/p>\n\n\n\n<p class=\"wp-block-heading\"><br><br><br><br><\/p>\n\n\n\n<p class=\"wp-block-heading\"><\/p>\n\n\n\n<p class=\"wp-block-heading\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; N\u00facleo Especializado na Defesa dos Direitos do Consumidor &#8211;&nbsp;NUDECON &nbsp;Resolu\u00e7\u00e3o n\u00ba 005\/2010 &nbsp;DIRETOR:&nbsp; Dr. Orlando Sampaio De Almeida Monteiro Da Silva &#8211; Port. 063\/17 &#8211; Port. n\u00ba 657\/2024 Membro Titular desta Institui\u00e7\u00e3o no Conselho Municipal de Defesa do Consumidor &#8211; Bi\u00eanio 2024\/2026 MEMBROS:&nbsp; &nbsp; Dra. Augusta Monte Alegre Bezerra De Andrade Lima &#8211; Port. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.defensoria.se.def.br\/?page_id=761\"> <span class=\"screen-reader-text\">N\u00facleo do Consumidor<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":458,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"class_list":["post-761","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.defensoria.se.def.br\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"&nbsp; N\u00facleo Especializado na Defesa dos Direitos do Consumidor &#8211;&nbsp;NUDECON &nbsp;Resolu\u00e7\u00e3o n\u00ba 005\/2010 &nbsp;DIRETOR:&nbsp; Dr. Orlando Sampaio De Almeida Monteiro Da Silva &#8211; Port. 063\/17 &#8211; Port. n\u00ba 657\/2024 Membro Titular desta Institui\u00e7\u00e3o no Conselho Municipal de Defesa do Consumidor &#8211; Bi\u00eanio 2024\/2026 MEMBROS:&nbsp; &nbsp; Dra. Augusta Monte Alegre Bezerra De Andrade Lima &#8211; Port.&hellip;","_links":{"self":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/pages\/761"}],"collection":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=761"}],"version-history":[{"count":50,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/pages\/761\/revisions"}],"predecessor-version":[{"id":49751,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/pages\/761\/revisions\/49751"}],"up":[{"embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/pages\/458"}],"wp:attachment":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}