{"id":18188,"date":"2017-11-29T12:33:02","date_gmt":"2017-11-29T15:33:02","guid":{"rendered":"http:\/\/www.defensoria.se.def.br\/?p=18188"},"modified":"2017-11-29T15:02:46","modified_gmt":"2017-11-29T18:02:46","slug":"defensoria-publica-instaura-procedimento-para-apurar-denuncias-relativas-a-incidencia-de-juros-de-cartao-de-credito","status":"publish","type":"post","link":"https:\/\/www.defensoria.se.def.br\/?p=18188","title":{"rendered":"Defensoria P\u00fablica instaura procedimento para apurar den\u00fancias de incid\u00eancia de juros de cart\u00e3o de cr\u00e9dito"},"content":{"rendered":"<h2 style=\"text-align: justify;\"><strong>Defensoria P\u00fablica instaura procedimento para apurar den\u00fancias\u00a0de incid\u00eancia de juros de cart\u00e3o de cr\u00e9dito<\/strong><\/h2>\n<h4 style=\"text-align: justify;\"><span style=\"color: #808080;\"><strong>Institui\u00e7\u00f5es financeiras n\u00e3o estariam cumprindo integralmente a nova Resolu\u00e7\u00e3o do Banco Central<\/strong><\/span><\/h4>\n<p style=\"text-align: justify;\"><a href=\"http:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-18190\" src=\"http:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos-300x225.jpg 300w, https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos-768x576.jpg 768w, https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos.jpg 960w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>O N\u00facleo do Consumidor da Defensoria P\u00fablica do Estado de Sergipe est\u00e1 analisando diversas den\u00fancias de consumidores relativas \u00e0 falta de informa\u00e7\u00f5es acerca da nova sistem\u00e1tica de juros de cart\u00f5es de cr\u00e9dito.<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n<p style=\"text-align: justify;\">Com o objetivo de apurar a observ\u00e2ncia da Resolu\u00e7\u00e3o do Banco Central (BACEN) e evitar, sobretudo, o superendividamento dos consumidores, a Defensoria P\u00fablica instaurou procedimento para apura\u00e7\u00e3o de Dano Coletivo (PADAC) n\u00ba 5\/2017.<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n<p style=\"text-align: justify;\">De acordo com o defensor p\u00fablico coordenador do N\u00facleo, Orlando Sampaio, a nova Resolu\u00e7\u00e3o do Banco Central alterou a incid\u00eancia de juros de cart\u00e3o de cr\u00e9dito. \u201cA Resolu\u00e7\u00e3o n\u00ba 4.549 de 26 de Janeiro e 2017 do Banco Central alterou sensivelmente a incid\u00eancia de juros. Antes das mudan\u00e7as, o consumidor poderia pagar o valor m\u00ednimo da fatura do cart\u00e3o de cr\u00e9dito que gira em torno de 15% do montante\u00a0 e o restante entraria na pr\u00f3xima fatura sujeito a juros do conhecido cr\u00e9dito rotativo. Se o consumidor n\u00e3o pagasse o valor total da fatura, o remanescente seria inserido na pr\u00f3xima fatura, se tornando uma \u201cbola de neve\u201d para o consumidor, gerando d\u00edvida de grandes propor\u00e7\u00f5es\u201d, esclarece.<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n<p style=\"text-align: justify;\">\u201cCom a nova Resolu\u00e7\u00e3o do Banco Central em 3 de abril, o consumidor somente pagar\u00e1 o valor m\u00ednimo da fatura em um m\u00eas. No m\u00eas posterior, o banco \u00e9 obrigado a ofertar ao cliente linha de cr\u00e9dito com juros baixos, ou seja, menores que aqueles aplicados ao cr\u00e9dito rotativo\u201d, orienta o defensor p\u00fablico.<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n<p style=\"text-align: justify;\">Segundo Sampaio, as den\u00fancias indicam o descumprimento da Resolu\u00e7\u00e3o por parte de algumas institui\u00e7\u00f5es financeiras. \u201cOs consumidores relatam que mesmo ap\u00f3s sucessivos parcelamentos da fatura do cart\u00e3o de cr\u00e9dito, nada tem sido cientificado por parte dos bancos a respeito das linhas de cr\u00e9dito dispon\u00edveis. No entanto, a Resolu\u00e7\u00e3o deixa claro que a op\u00e7\u00e3o pela linha de cr\u00e9dito mais vantajosa \u00e9 direito do consumidor, o qual somente poder\u00e1 ser exercido por meio de di\u00e1logo com as institui\u00e7\u00f5es banc\u00e1rias\u201d, concluiu.<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n<p style=\"text-align: justify;\">Por D\u00e9bora Matos<\/p>\n<p style=\"text-align: justify;\">Imagem: Ilustrativa internet<\/p>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Defensoria P\u00fablica instaura procedimento para apurar den\u00fancias\u00a0de incid\u00eancia de juros de cart\u00e3o de cr\u00e9dito Institui\u00e7\u00f5es financeiras n\u00e3o estariam cumprindo integralmente a nova Resolu\u00e7\u00e3o do Banco Central O N\u00facleo do Consumidor da Defensoria P\u00fablica do Estado de Sergipe est\u00e1 analisando diversas den\u00fancias de consumidores relativas \u00e0 falta de informa\u00e7\u00f5es acerca da nova sistem\u00e1tica de juros de &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.defensoria.se.def.br\/?p=18188\"> <span class=\"screen-reader-text\">Defensoria P\u00fablica instaura procedimento para apurar den\u00fancias de incid\u00eancia de juros de cart\u00e3o de cr\u00e9dito<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":3,"featured_media":18190,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[6,4],"tags":[],"class_list":["post-18188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destaques","category-noticias"],"uagb_featured_image_src":{"full":["https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos.jpg",960,720,false],"thumbnail":["https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos-150x150.jpg",150,150,true],"medium":["https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos-300x225.jpg",300,225,true],"medium_large":["https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos-768x576.jpg",768,576,true],"large":["https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos.jpg",960,720,false],"1536x1536":["https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos.jpg",960,720,false],"2048x2048":["https:\/\/www.defensoria.se.def.br\/wp-content\/uploads\/2017\/11\/juros-abusivos.jpg",960,720,false]},"uagb_author_info":{"display_name":"debora.jornalista","author_link":"https:\/\/www.defensoria.se.def.br\/?author=3"},"uagb_comment_info":0,"uagb_excerpt":"Defensoria P\u00fablica instaura procedimento para apurar den\u00fancias\u00a0de incid\u00eancia de juros de cart\u00e3o de cr\u00e9dito Institui\u00e7\u00f5es financeiras n\u00e3o estariam cumprindo integralmente a nova Resolu\u00e7\u00e3o do Banco Central O N\u00facleo do Consumidor da Defensoria P\u00fablica do Estado de Sergipe est\u00e1 analisando diversas den\u00fancias de consumidores relativas \u00e0 falta de informa\u00e7\u00f5es acerca da nova sistem\u00e1tica de juros de&hellip;","_links":{"self":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/posts\/18188"}],"collection":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18188"}],"version-history":[{"count":5,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/posts\/18188\/revisions"}],"predecessor-version":[{"id":18195,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/posts\/18188\/revisions\/18195"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=\/wp\/v2\/media\/18190"}],"wp:attachment":[{"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.defensoria.se.def.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}